Category: Team Members

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In Spring 2020, when pharmaceutical company Sanofi entered the race for a COVID-19 vaccine under Operation Warp Speed, Design Group was quickly tasked to help them develop and execute the equipment, cleaning, and process testing documents needed to manufacture Sanofi’s vaccine candidate. The team of DG professionals pulled together and continues to meet the aggressive deadlines and demands of the project, exceeding Sanofi’s expectations. Said Dawn Contreras, DG-NYC, who is leading the project team: “DG is in this life-saving vaccine journey with Sanofi for the long haul, and we look forward to the day when we can say no more family members have to pass away due to this dreadful and relentless virus… To know that we have played a part in that is fulfilling and humbling all in the same breath.”

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In July, Eberl Claims Service and U.S. Adjusting Services announced the combining of their business operations to offer unified claims solutions for the insurance industry. Together, the companies display a full-service claims portfolio, an extensive national adjuster network and, in Eberl President Chris Bergeon’s words, “partners who accept nothing but the highest standards of service—which we are now more equipped than ever to deliver.” READ MORE/WATCH THE VIDEO.

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With travel restricted due to COVID-19, CEO Bob Chapman began holding Virtual Listening Sessions with team members across the globe to stay connected and hear how things are going during these challenging times. Thus far, Bob has held sessions with BW Papersystems, CPD Directors, BW Integrated Systems field service technicians, BW Papersystems’ team in Asia, and PCMC team members. Future sessions are being scheduled. Said BW Senior Learning Facilitator David VanderMolen, who is moderating thesessions, “…one of the cool things we are experiencing right now across the enterprise in response to the COVID-19 issue is people engaging in ‘intentional interaction’ which is having a really positive effect on teams, performance and relationships. Intentional interaction makes for strong interconnectivity and that fuels all kinds of good stuff…” After the recent PCMC session, one participant shared, “I’ll be honest, I was nervous, being a newer team member, but what a powerful session…Thank you for letting me be a part of it!” Another said, “It was good to see that we are all pulling in the same direction and caring for others.”

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In June, Baldwin Technology expanded its reach in global ultraviolet lamp markets by acquiring certain assets of Western Quartz. Baldwin CEO Joe Kline said, “We are excited to welcome Western Quartz, along with its customers, to our global UV technology arm and our broad portfolio of products that improve processes for printing, packaging and industrial markets.” READ MORE.

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In May, a new eCon sheeter was scheduled for installation at BWP customer Ibratec’s facility in Sau Paulo, Brazil. To ensure a successful project launch, BWP Project Manager Rafael Restrepo spent time at the BWP manufacturing facility observing completion and testing of the two-web folio sheeter. Rafael and the BWP team then shared critical information with BWP Service Engineer Carlos Silva who was onsite at Ibratec during the installation. Daily online meetings with the customer, project leadership and engineers were key to its successful launch. Ibratec is very satisfied with cut and stack quality, especially with their more difficult product of metalized paper.

Thanks to the Sheeter Value Stream team, including Casey Lense, Matthew Plath, Erik Paulson, Brent Henney and Gerald Bourgard for their remote engineering support, and to Edney Fernandes for his sale and teamwork with Rafael to build the customer relationship.

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Throughout the COVID-19 pandemic, a group of dedicated BW team members have been working behind the scenes with BW’s Communications Team to make sure team members across the globe receive important COVID-related communications in the 12 preferred languages of BW. Every time a video fromBob Chapman or important communication from the BW Culture & People Development team is translated by a third party firm, these team members–whose main roles do not include translating—must then make time to review and suggest edits to the documents to ensure the translations are correct and properly capture the cultural essence of the original message.

“Making sure we provide Bob’s updates and other communications in thelanguages that allow our team members to clearly understand the message and the sentiment behind it has been critical to keeping everyone informed and knowing that their health and safety is our top priority,” said Mary Rudder, BW’s Director of Communications. “The dedication and extra hours put forth by these volunteer translators has helped our team members see that we’re truly in this together. Without their effort and their partnership, this wouldn’t be possible.”

First Row (Left to Right): Hélène Godfrin (French), Stefania Lodi Rizzini (Italian), Ankie de Munter (Dutch) & Ingrid DeRidder (Dutch)

Second Row (Left to Right): Marie Louise Kalfas (Swedish), Denise Soydan (German), Hiroko Sakata (Japanese) & Edit Denes (Hungarian)

Not Pictured: Candy Wang (Chinese), Daniel Platschek (Spanish), Edney Fernandes (Portuguese) & Mark Herden (German)

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In the midst of all the extra work needed to make return-to-site adjustments to the multiple properties at BW’s corporate headquarters in St. Louis, BW’s Maintenance and Office Services Team were handed another challenge—five inches of water in the basement of one of the buildings where offices and a conference room were located. “While most everyone else has been working fromhome, this team has always had someone onsite, dealing with the issues and requests with their usual calm demeanor and good humor,” said Sandy Phelps, BW’s Director of Administrative Services & Facilities. “There have been a few very long days to deal with the flooding, but they took care of it.”

M.O.S.T. Members (Left to Right): Darren Facen, Team Leader Will Schreiner, Willie Robinson, Terry Lampe

Not Pictured: Kip Mullen, Mike Cole, Willie Woods & Judy Campbell

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A global BWP team awarded Sue Nessman, a project manager in BWP’s Phillips, Wisconsin (US) facility, the H3 award recently. “Some people bring issues to light, point out obstacles, and they stop there,” said Peter Lapins, BWP Sr. VP of Sales, in his nomination. “The manner Sue patiently pursues the solution to automate overly manual or unnecessary business processes is a great example for how we all should use our heads…She has the heart and patience to navigate multiple workgroups, all with different goals,… Her hands are everywhere, whether it is leading migration projects, training team members on systems, or mining the data to be used in making critical business decisions.” Sue remarked, “The team did an awesome job arranging this, to have the gifts sent and for my husband to take a bit of time off in the morning to participate in the video call, all without me knowing it!”

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When it is time to harvest and pack fruit, produce growers throughout central California and beyond need the appropriate packaging to deliver the freshest produce to their customers. Maxco Packaging, a BW Papersystems customer in Parlier, California (USA), relies on BWP machines to fulfill that need. So, when Maxco’s corrugator developed a problem in late May, they reached out to the BWP team in Phillips, Wisconsin (USA). David Valiquette, of the Corrugating Rolls Group, and Joe Leckie, Aftermarket Sales Manager, traveled to Parlier and worked with their team to quickly solve the problem.

Joe Sepe, Maxco GM, expressed appreciation for their willingness to travel during these difficult times, but particularly for the quick and effective way that they diagnosed and fixed the problem. Joe stated that he has come to expect this level of service from BW Papersystems and that it only reinforces his confidence in the BWP team.

Incidentally, on June 29th, Maxco’s latest BW Papersystems corrugator, a $10 million project, will start up in Fowler, California.

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Who doesn’t like to eat, right? To accommodate proper social distancing at their facilities, many MSI team members in Flagstaff, Arizona (USA) have had to move to a second shift. To say thanks for their continued dedication to the sustainment of the business, MSI leaders gave each of those who remained onsite during the COVID-19 pandemic gift cards for GrubHub and a shirt with a company logo. This allowed them to enjoy good food while adjusting to a new work schedule.

Above: MSI team members modeling their new swag